Customer Service

US Customer Service: 1-800-876-1261

We are available to assist you during normal business hours from 8:00 a.m. until 7:00 p.m. Monday through Friday, Eastern Standard Time.

After hours and on holidays, please leave a message and our customer care team will call back the next business day.  Please press option 2 or 3 as appropriate when prompted.

24/7 Clinical Hotline: 1-800-876-1261

If you are a patient, caregiver, or provider currently using one of our wound products and need to speak to a nurse, please press 1 when prompted.

We are available to assist you 7:00 a.m. to 5:30 p.m. Monday-Friday, Central Standard Time. An answering service is available to take your call after hours as well.

International Customer Service: 901-396-2121 (S+N Operators)

International Fax: 901-332-7289

We are available to assist you 7:00 a.m. to 7:00 p.m.

Monday-Friday, Central Standard Time. An answering service is available to take your call after hours as well.

US Customer Service: 1-800-238-7538

We are available to assist you from 8:00 a.m. until 6:00 p.m. Monday through Friday, Eastern Standard Time.

International Customer Service: 978-749-1000

We are available to assist you from 8:00 a.m. until 6:00 p.m. Monday through Friday, Eastern Standard Time.

US and Canada Customer Service: 1-800-343-5717